Lettre type en anglais - Produits non disponibles (proposition de substitution)
Publié le 22/02/2012
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Dear [Mr or Mrs or Sirs],
Thank you for your order [références] of [date]. We regret to inform you that the products are no more available at the moment. This is because [motifs].
We suggest that instead of [produits], we supply you with [autres produits] as replacement. They are first quality and should give you entire satisfaction. We enclose details of these in this mail.
Would you be kind enough to let us know as soon as possible if you wish us to provide you with them.
We apologize for this inconvenience and look forward to hearing from you.
Yours sincerely
[votre nom]
[votre fonction]
Liens utiles
- Lettre-type - Produits non disponibles (proposition de substitution)
- Lettre-type - Produits non disponibles
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- Acceptation de proposition de délai de paiement (Lettre-type en anglais)
- Modèle de lettre-type (anglais) - Suivi de proposition commerciale